Hello
I'm Mahesh Karande
Ivanti Neurons Expert in ITSM, ITAM & Discovery
With 8+ years in enterprise service management, I focus on Ivanti Neurons for ITSM, ITAM, and integrations. I've delivered automation and platform solutions for 32+ clients across diverse industries. I start with out-of-the-box functionality, then build advanced customizations and integrations that align with business needs. Experienced in cleaning, structuring, and maintaining CMDB data, I ensure accuracy, scalability, and usability across environments. I also leverage Ivanti Neurons automation, proactive healing, and bots to streamline workflows and strengthen asset management.
Highlighted Work
- Cherwell Service Management Migration – Led comprehensive migration from Cherwell Service Management to Ivanti ITSM/Neurons platform. Executed data mapping, workflow transformation, and user training while ensuring zero downtime during transition. Created service catalog with 200+ standardized service offerings and automated request fulfillment processes
- Zebra Asset Scanner Integration – Implemented barcode/QR scanning solution integrating Zebra handheld scanners (TC series) with Ivanti ITSM/Neurons. Configured DataWedge profiles and custom asset forms to enable real-time asset updates via scanning, reducing manual entry and improving audit accuracy for field technicians
- CMDB Integration – Integrated Microsoft Intune with Ivanti Neurons Discovery CMDB using web scripting and Connection Apps, enabling unified visibility and management of mobile and endpoint assets
- Ivanti Neurons Expertise – Configured and managed Neurons Discovery with agent policies, patching, software distribution, and Neurons Bots for proactive healing and automation
- Cross-Platform Dashboards – Built dynamic dashboards combining Ivanti data with custom scripting for real-time reporting and insights
- Workflow Automation at Scale – Designed and automated ITSM/ITAM workflows supporting 32+ global clients, improving efficiency and consistency